You have several ways to get help — pick what fits the issue.
1. In-app chat (recommended for customers)
Sign in at app.payfriend.io and use support chat (Intercom launcher). We get company context, and you can send screenshots.
2. Email
[email protected] — we reply on business days (see hours).
3. Phone
+45 53 35 90 93 (weekdays; see site for hours).
4. Contact form / demo
payfriend.io/kontakt — also for demos and sales questions.
What to include
Company name / CVR
What you tried and what happened
Time of the error
Screenshot
Whether it involves e-conomic, Dinero, Billy, bank name, e-Boks, etc.
Before you write
Search Help — many answers live here.
Didn’t find an answer? Message us via in-app chat, or use Contact.