Reconciliation start (cutover date) is the date Payfriend takes over bank reconciliation. Everything before that date is treated as already reconciled in your old setup and should not appear as unmatched work in Payfriend.
Before you start
Bank is connected and transactions have been fetched
Accounting is connected (so booked balance can be compared)
You know roughly when bank and books last agreed
Steps
1. Go to Bank
Open Bank in the sidebar.
2. Find reconciliation start / cutover date
Payfriend usually suggests a date: the most recent day bank balance and booked balance agreed. That’s often the right choice.
3. Confirm or pick a date
Accept the suggestion, or choose another date if you have a deliberate cutover (e.g. month start after a manual reconcile).
4. Unlock the queue
Once set, the reconciliation queue covers transactions after the start date. Match documents, confirm suggestions, or swipe on mobile.
Check that it worked
Reconciliation start is visible/set under Bank
Queue is no longer blocked with “set start date”
Pre-start transactions don’t appear as a huge unmatched backlog
Common issues
Symptom | Cause | Fix |
No suggested date | Missing bank or accounting data | Wait for sync; check both connections |
Huge unmatched queue | Start date too far back | Pick a later cutover matching your manual reconcile |
Balances don’t match | Wrong accounts / missing postings | Check account selection; see move-in guide |
Next steps
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