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Create and send an invoice

Create an invoice in Payfriend, send it to the customer, and sync with your accounting system.

Written by Nicki Elgaard

Create and send sales invoices from Payfriend so they reach the customer and mirror into your accounting system (when the integration is active).

Before you start

  • Invoicing module enabled for the company

  • Accounting connected (recommended)

  • Customer exists under Customers (or you create one — CVR lookup helps)

  • Company logo and payment details set under settings/templates

Steps

1. Go to Invoices

Open Invoices in the sidebar.

2. Create a new invoice

Choose Create invoice. Select customer, lines (item, qty, price, VAT), due date, and optional note.

3. Preview

Check layout, totals, and payment info. Fix templates under settings if something is permanently wrong.

4. Send

Send by email (and SMS where enabled). The customer may get a payment link / payment page (bank transfer; card may be rolling out — don’t promise what isn’t enabled).

5. Track status

Invoice status updates (draft, sent, partially paid, paid, overdue, credited). Payments and credit notes attach here. Sync to accounting runs when the integration is healthy.

Check that it worked

  • Invoice appears under Invoices with expected status

  • Customer received the email (check spam)

  • Invoice appears in e-conomic / Dinero / Billy after sync

Common issues

Symptom

Cause

Fix

Can’t create

Module off / missing permission

Check settings and role

Wrong VAT

Line setup

Fix VAT on the line

Missing in accounting

Integration down

Check Integrations; manual sync if available

Next steps

Didn’t find an answer? Message us via in-app chat, or use Contact.

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