All CollectionsDocuments and inboxDocuments and inboxHow documents land in Payfriend — from email and e-Boks to scan — and how they move into bookkeeping.By Nicki1 author·9 articlesHow do documents get into Payfriend?Through five channels: email, e-Boks Erhverv, payroll, scan/upload in the app, and your own Payfriend forward address.Connect Gmail or OutlookConnect your inbox via OAuth so Payfriend finds invoices and receipts automatically.Connect e-Boks ErhvervConnect e-Boks Erhverv so digital post is forwarded to Payfriend, classified, and prepared as a document or bill.Scan and upload documentsPhotograph a receipt on your phone, or upload files on desktop — AI reads amount, VAT, and supplier.Your Payfriend forward addressEach company gets an inbox email. Forward invoices, or have suppliers send directly — even when the invoice is in the email body.e-Boks not working — no post in PayfriendChecklist when digital post doesn’t arrive: forwarding, Erhverv vs personal, connection status, and what to send support.Documents missing from the inboxWhen an expected invoice doesn’t appear: check channel (email, e-Boks, forward, upload), filters, and duplicates.How to get Meta Ads receipts into PayfriendEnable Meta in Inbox, put the Payfriend address in Meta, and upload receipts when the bank is missing documents.How to get Google Ads invoices into PayfriendEnable Google Ads in Inbox, fetch the monthly invoice from Documents, and upload it. Mail alone is rarely enough.