When a document doesn’t arrive automatically via email or e-Boks, you can scan with your phone or upload files from your computer. Payfriend reads the fields so you don’t type them.
Before you start
Signed in to Payfriend (browser or home-screen app)
File is readable (sharp photo, not too dark; PDF preferred when you have it)
Knowing whether it’s a receipt or a supplier invoice (the system helps classify)
Steps — mobile (scan)
1. Open Payfriend on your phone
Use the installed PWA or browser. See Is there an app?.
2. Choose scan / camera
Find scan or add document (often from Documents, Inbox, or a + button).
3. Take the photo
Good light, full document in frame, avoid shadows. Capture multiple pages if needed.
4. Confirm and save
AI suggests amount, VAT, date, and supplier. Fix what’s wrong and save.
5. Continue the flow
The document enters your normal flow — booking, bank match, or bill payment.
Steps — desktop (upload)
1. Go to Documents, Inbox, or Bills
2. Upload or drag-and-drop
Supported formats are typically PDF, JPG, and PNG. Bulk upload is often available.
3. Fix AI suggestions and save
4. Continue booking / payment
Check that it worked
Document appears in the list with a status
Amount and VAT look correct
(Optional) Bank transaction can match later
Common issues
Symptom | Cause | Fix |
AI misreads | Blurry photo / crumpled receipt | Retake; edit fields manually |
Upload rejected | Wrong type / file too large | Use PDF/JPG/PNG; compress |
Duplicate | Uploaded twice | Remove duplicate; check inbox |
Counts toward limit | Processed document |
Next steps
Didn’t find an answer? Message us via in-app chat, or use Contact.