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Manage push and email notifications

Choose which messages you want — invoice paid, missing document, approval waiting — by type and device.

Written by Nicki Elgaard

Payfriend can send push (phone/PWA) and email when something needs you — e.g. invoice paid, missing document, or a bill waiting for approval. You control what may interrupt you.

Before you start

  • Signed in

  • For push: app on home screen, and browser/OS permission granted — see Is there an app?

Steps

1. Open notification settings

Go to Settings → Notifications or Profile → Notifications.

2. Choose channels

  • Push on this device

  • Email to your user

3. Choose types

Examples: invoice paid, missing document/inbox, approval waiting, bank match, reminder-related (if relevant). Turn off what you don’t want.

4. Save

5. Test (optional)

Trigger an action that normally notifies, or wait for a real event.

Check that it worked

  • Desired types on

  • Unwanted types off

  • Push appears on phone (if OS allows)

Common issues

Symptom

Cause

Fix

No push

OS permission denied

Allow notifications for browser/Payfriend

Email only

Push off on device

Enable push per device

Too noisy

Too many types

Disable non-critical

Colleague gets nothing

Their own settings

They must enable themselves

Next steps

Didn’t find an answer? Message us via in-app chat, or use Contact.

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