Skip to main content

First-time setup

From account to up to date: sign up, connect accounting and bank, and complete the setup checklist — often in minutes.

Written by Nicki Elgaard

The goal is to go from a new account to a setup where documents, bank, and bookkeeping can run. Most people are up and running in about 5–15 minutes, depending on access to accounting and bank.

Before you start

  • You have (or create) a Payfriend account at app.payfriend.io/register.

  • You can sign in to your accounting system (e-conomic, Dinero, or Billy) with rights to approve integrations.

  • You have online banking / MitID for the bank connection (Open Banking).

  • You know which plan to start on (Gratis / Free does not require a card).

Steps

1. Create account and company

Go to app.payfriend.io/register, sign up, and fill in company details (name, CVR, contact). Choose a plan if asked — you can start on Gratis without a card.

2. Connect accounting

Go to Settings → Integrations (or follow onboarding) and choose e-conomic, Dinero, or Billy. Sign in with the provider and approve Payfriend.

3. Connect bank

Under Bank (or Integrations), start the Open Banking connection. Choose your bank, approve with bank login/MitID, and select the accounts Payfriend may read.

4. Set reconciliation start (if you have history)

If you’re moving in with existing accounting and bank data, set a reconciliation start under Bank before the reconciliation queue fully opens. Payfriend usually suggests the right date.

5. Connect document sources (optional, recommended)

Connect Gmail/Outlook and optionally e-Boks so documents arrive automatically. You can also scan from your phone right away.

6. Complete the setup checklist

In the app you’ll find a setup hub / checklist (often visible until done, otherwise under Settings → Setup). Complete the steps so you know what’s left.

Check that it worked

  • Accounting shows as connected

  • At least one bank account is connected

  • Reconciliation start is set (when moving in with history)

  • Dashboard / activity loads without errors

  • (Optional) First document landed in the inbox or under bills/receipts

Common issues

Symptom

Cause

Fix

Can’t approve accounting

Missing rights at provider

Sign in as admin/owner in e-conomic, Dinero, or Billy

Bank disconnects

Session expired / bank requires renewal

Reconnect under Bank

Reconciliation “locked”

Missing reconciliation start

Set the date under Bank

Empty inbox

Email/e-Boks not connected

Connect under Settings / Inbox

Next steps

Didn’t find an answer? Message us via in-app chat, or use Contact.

Did this answer your question?