A bill has both a bill status (new, awaiting approval, approved, overdue…) and a payment status once you start paying. UI labels are close to the table below.
Typical statuses
Status (approx.) | Meaning | What you do |
Draft / new | Not ready or not approved | Review document, fix fields |
Awaiting approval | Sent to approver | Wait / nudge colleague |
Approved / ready to pay | May be paid | |
Started | Payment initiated | Complete SCA in the bank |
Accepted by bank / sent | Bank accepted | Wait for clearing |
Completed / paid | Money sent | Match bank item if needed |
Failed / rejected | Bank or validation stopped | Fix details, retry |
Mark as paid | Paid outside Payfriend |
Why it matters
Without status clarity you double-pay, or a bill “hangs” because SCA never finished.
What you should do
Open the bill and read both statuses
If started: check bank app for pending approval
If failed: fix FI/IBAN — payment details
If paid in online banking: mark manually
See also
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